Bryan Helmig on building Zapier

AI lets us build automations which we could never have built through traditional programming. Because AI is able to process unstructured information in a common sense way, a whole new class of tasks can now be automated for the first time. AI is also empowering; because the main interface to AI is natural language, anyone can build automations without any programming experience.

 

Bryan Helmig, co-founder and CTO of Zapier, joins Anton to discuss how Zapier is using AI to automate workflows for businesses. Bryan shares how Zapier is making AI accessible to non-technical users and how they are building tools to help users iterate on their AI models. They also discuss the challenges of building AI tools for non-technical users and how to collect and evaluate feedback on AI models.

 

Released June 10, 2024, Recorded May 20, 2024